Archive for the 'work' Category

Redirecting Application Data causes IE settings headaches

computers, howto, work No Comments »

The time came to finally trial redirecting user Application Data folders to a network share, rather than have them roam on the network. I knew how to do it, but it never seemed to work properly, so I’d not done it previously.

This week, I gave it another crack. And it works! Sort of.

Unfortunately, although it correctly maps Application Data back to the server, all the settings in Internet Explorer (like the branding and, most importantly, proxy stuff) fail to apply.

After much searching, it seems this is a problem with XP Pro SP2. It’s fixed in SP3, but I can’t move to SP3 just yet. Thankfully, Microsoft supply a hotfix. Sadly, it’s an exe, and not a nice, happy msi, making deployment to 700+ machines a bit of a chore.

To make matters worse, you have to add a few registry keys in addition to installing the hotfix. Why these aren’t part of the hotfix itself is something only the loons at Microsoft can explain.

So, on a single machine, install the above hotfix, then add the following registry keys:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl]
“*”=dword:00000001
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_GPO_BRANDING_WITH_FOLDER_REDIRECTION_KB888254]
“*”=dword:00000001

You can copy and paste that to a text file and rename it as a .reg file if you like.

How do you deploy all this to a million computers? You go round each one in turn and do it manually, of course!  Or, you could do what I did, and track down an install script. I found one at the ever-expensive, but easily bypassed, Experts-Exchange. Here, in fact. If you’re wondering how to bypass the “All comments and solutions are available to Premium Service Members only.” prompt, simply scroll down the page to the end. Amazing.

Anyway, the script provided didn’t work quite right, but I modified to work just fine:

if exist c:\HotfixB888254.flg goto END
regedit /s "\\server\path\to\files\HotfixB888254.reg"
copy "\\server\path\to\files\HotfixB888254.flg" c:\HotfixB888254.flg
copy "\\server\path\to\files\HotfixB888254.exe" %systemroot%\Temp\KB888254.exe
%systemroot%\Temp\KB888254.exe /quiet /forcerestart
:END

What you need:

  • A reg file with the above keys in it, named HotfixB888254.reg
  • A blank file renamed to HotfixB888254.flg
  • The hotfix, renamed KB888254.exe

Plonk the script file somewhere on the network you can access it via a startup group policy, and Robert is a relative.

Things to not do at work when you’re busy #143

work No Comments »

Glue your left index finger and thumb together by accident.  Like I did.

Dell Inspiron Mini 9 shinyness

computers, ooh shiny, work No Comments »

Our batch of new Inspiron Minis arrived at work today. And very, very lovely (and shiny) they are too. Strange quirks include no F-keys (there are replacements via the Fn button and home row) and some difficulty getting sound drivers working when replacing XP Home with XP Pro, but they’re working now and run pretty fast and cool.

Some obligatory pictures:

Things of note:

The Mini is almost the same size as the 701, only very slightly longer and slightly thinner. The MSI Wind (or rather, the Advent 4211, which is the same machine) is gargantuan in comparison. The screen on the Mini is the same res as the screen on the Wind (1024×600) but smaller. The Mini’s trackpad is both larger, and better, than those on the other two. It’s track buttons are better too.

Subscribing to WMV podcasts

computers, howto, work No Comments »

A couple of days ago, I was asked, again, to download more Teachers TV programmes for staff at work. I don’t mind doing it, and it doesn’t take long, but I did wonder if there was a way of automatically downloading them.  Looking on the site, it seems they publish all new videos in a podcast. You can find out more about that here.

So I fired up iTunes, and subscribed to the new videos RSS feed. And then the problems began.

It seems that, in their infinite (lack of) wisdom, Teachers TV publish their videos (in the feed at least) in WMV format, not the more podcast-receiver-friendly MP4 or MOV formats. iTunes doesn’t like, or even see, WMV media in RSS feeds. I found some stuff on the internet about installing Flip4Mac (I’m using a PC for this task, so it’s irrelevant - and doesn’t work for this process anyway), or parsing the feed through something else, renaming the files to .mov on the fly, which, frankly, is too complicated.

Juice, another podcast receiver, was also of no help. It fires iTunes up every time you try and refresh a feed, so I suspect it’s tied into iTunes, and as a result can’t see WMV files either.

Thankfully, I then found Ziepod.

And look! It works! Not only can it see the WMV files, I can also configure it so that it renames the useless “C2976001_multi.wmv” filenames to match the title of the video (”KS3 Cross Curricular - Bath Bombs and Rockets.wmv” in this case) automatically, and store the files on a network share in a folder where everyone can pick them up. No more downloading programmes for me!

As it turns out, the WMV files from Teachers TV are actually a kind of playlist stub. They’re not the actual videos - just a link to the video stream. Technically, this means I’m not downloading the videos themselves, but since staff can double-click the stub, and it launches the video in a player, this isn’t a problem. In fact, it saves me a huge chunk of hard drive space.

Exchange error 0×8004010F fix

computers, howto, work No Comments »

For the last couple of days, Outlook has been throwing up the following error:

Task 'Microsoft Exchange Server' reported error
(0x8004010F): 'The operation failed. An object could not be found.'

Googling it wasn’t much help, as there seemed to be more than 20 reasons for the fault. Emails were syncing OK, and everything else appeared to be normal. However, checking the Exchange (2003) server, and looking at the Offline Address List settings (alluded to in the majority of the search results), I found another error message. When trying to rebuild the offline address book, this came up:

There are no bindings.
Facility: Win32
ID no: c00706b6
Exchange System Manager

This gave me a bit more to go on, and thanks to this page, I eventually found this solution on Microsoft’s website.

Basically, I deleted the old offline address list, created a new one, pointed it at the Default Global Address List, then waited a short while for the servers to catch on to the change. I could then set the new offline address list as the default, and then rebuild it.

Then it was a case of waiting for the next list sync (I triggered it by changing the update interval for the offline list to a custom one forcing an update in the next 15 minutes) and then quitting Outlook on my machine, reopening it, and then downloading the address book from Tools > Send/Receive > Download Address Book…

Phew!

The Loyalty Awards Club

scams, work 36 Comments »

This appeared in my pigeonhole at work today. I’m assuming it was put there because it mentions computers, and therefore is obviously my responsibility. Anyway, as is always the way with these things, it’s a scam.

The company, TLAC Ltd, at Kemp House, 152-160 City Road, London EC1V 2NX (address included for the benefit of Googlers) appears to offer “thankyou prizes and awards”, not unlike Survey UK. As before, I hunted around on the internet, and found this message on The Guardian’s website.

To cut it short, you ring up a premium rate number to claim your “award”, spending more money on the call than the value of the “prize” you actually receive. Note the footnote for the digital camera (the cheapest of the “prizes”), which states “all electrical items require a payment of £6.50 which includes insurance and delivery”, thus grabbing more of your cash for rubbish.

So it’s not a “prize” or and “award” - it’s a lottery. A rubbish one at that.

New server desktop wallpaper

pictures, work 2 Comments »

At work, I’ve facetiously named all our servers with actual proper names. “Server 1″ or “Mail Server” are dull, boring, and - most importantly - rubbish names for servers. So they have names. Some were named after specific people, others were named because the machines were different colours and the name started with the same letter as the colour. Roxy is the Proxy. So there’s no real pattern to them all.

Anyway. This week, we killed several of the older servers and replaced them with new, powerful-but-not-colourful Dell servers. And we named them as before. In addition, they’re pretty much all rack mounted now, so I remote into them. “I know,” I thought, “I’ll give them all exciting wallpaper!”. Except Roxy as I couldn’t find a safe-for-work picture to use.

And so it came to pass:

That’s right. Simon Amstell is now one of our servers. Amazing.

Audio problems on a HP Compaq nx6325

computers, howto, work No Comments »

I’ve had a HP laptop in several times in the last week, suffering from severe audio stuttering - in Media Player, VLC, when playing DVDs, and even just playing the Windows start-up jingle. It’s almost like when I had a nasty 16-bit ISA soundcard in my ancient PC and tried to play Half-Life.

We tried all sorts - scanning for viruses, defragging, reinstalling drivers, reducing the hardware acceleration, adding more memory, changing the volume… everything. But it still kept doing it.

I did notice that in Task Manager, whilst playing MP3s in Media Player, svchost was spiking at around 80% CPU usage, and Media Player itself flicked between 30-odd to 80. Playing the MP3s in other media players showed a similar thing. It was all very strange.

Thankfully, the ever amazing internet and some carefully chosen search terms married up to provide a solution. It would appear that some HP laptops of similar age to this one, as well as other machines (notably Sony Viaos) are prone to suffering from audio stutter. The reason? A mis-detected hard drive mode!  It seems that XP is seeing them as PIO rather than DMA drives. You can change the setting manually, but after a time, XP forgets and the cracked sound returns.

This forum topic explains it a bit more, but, more importantly, is what led me to this page - complete with a VBS script to fix the problem once and for all!

The MSI Wind

computers, ooh shiny, work No Comments »

We ordered an MSI Wind laptop (rebadged and sold in the UK as a PC World Advent 4211 Netbook) for work recently, and it arrived yesterday so I’ve had a chance to have a play with it.

MSI Wind

My very first impressions were quite poor. It looked very nice, is small, light and seems reasonably well built. However, it wouldn’t power up. Every time it tried to boot past the POST screen, the hard drive squealed and it switched itself off. Even after fully charging the battery, it still refused to boot.  I thought it was DOA, but then, it finally started up properly and has been fine since. Very odd.

After the usual Windows setup stuff (it comes with XP Home), there was about 15 minutes of “Tech Guys” automatic customisation, no doubt adding nonsense to the machine I don’t need. Not that it matters, as Home is going to be replaced with Pro anyway.

Once properly up and running, I was able to give it a test run. It seems very quick (although has no bloat on it yet), and the keyboard is pretty good to type on. The trackpad is a little small, and the area on the right for scrolling isn’t marked - and the “scroll sensitive” area seems very narrow making it awkward to scroll. The trackpad button is very stiff and rather small too, and would benefit from protruding above the case rather than sitting flush.

Comparing it to an EeePC 701, the Wind would seem to be the better machine. It’s 1024×600 screen is both larger (10″) and higher resolution than the Eee’s, the keyboard is superior, and the unit isn’t actually much bigger. In fact, it’s slightly thinner, and appears to be a little lighter too. It has all the same ports as the Eee - VGA, three USB, audio, ethernet and an SD card slot. In addition, and unlike the Eee, it has bluetooth built in.

The 80GB hard drive is acres more space than the Eee’s 4GB, but it isn’t flash which may impact on battery life (which I haven’t tested) or resilience to knocks. The Wind has a built-in webcam, but its quality is rather poor compared to the Eee.

In terms of price, we paid just under £240 for the Wind, whereas the EeePC 701 set us back about £185. Is the extra £55 worth it? When you consider that a copy of XP is around £55, then you could argue yes - especially if you were going to put XP on your Eee anyway. Here’s where to get one.

Caution, this server is reversing

random, work No Comments »

Actually, it’s backing up. Do you see?

In fact, they’re all backing up, pretty much. Which means I can’t do very much. So I’m bored. If you’re bored too, why not have a look at some, all, or none of these April Fools from yesterday?

http://www.wow-europe.com/wrath/features/bard/bardclass.xml
http://www.google.com/virgle/index.html
http://i28.tinypic.com/25s8zlv.jpg
http://www.worldofwarcraft.com/moltencore/
http://www.thesun.co.uk/sol/homepage/news/article985644.ece
http://www.theregister.co.uk/2008/04/01/teacher_head_explosion_april_fool/
http://www.game.co.uk/CoolStuff/Miscellaneous/~r334349/GAMEware-Double-Bass-Controller/
http://www.xbox.com/en-US/community/promotions/2008/spring/default.htm
http://a.viary.com/blog/posts/dodo-web-based-time-machine
http://buzz.blogger.com/2008/04/announcing-google-weblogs-beta.html
http://news.teamxbox.com/xbox/16095/Postals-Cat-Silencer-Enters-US-Armys-Arsenal/
http://www.google.com.au/intl/en/gday/index.html