found this while looking for sew machine problems and cures. Sat here grinning madly because at least one other soul thinks Wilcom/Janome software is a memory guzzling cpu strangling bit of software. I have 3 gig of RAM and it slows my machine to a geriatric painful shuffle. For what, an over priced, very basic embroidery digitising package, that because it’s a specialised area, they can over charge and under deliver for. Wait till it develops a few of it’s wonderful glitches. Wilcom au, the actual program writers, and Janome global will vehemently deny their software is flawed. No it has to be user ignorance, I wish your textile room users good luck. It’s not a terrible bit of kit once you get passed the screen flash, it’s an esily learned very very basic digitising program, perfect for those who are new to the whole concept of computerised embroidery machines. As for the dongle, well you scratch any embroidery dogitising software and you’ll find a dongle lurking around somewhere.